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| How YOU Can Help The Inn: Rules for your “place like home” During your stay at The Children’s Inn you are expected to comply with the following policies. Failure to do so may result in forfeiture of your privilege to stay at The Inn. Sign In/Sign Out All guests are required to sign out and sign in at the Resident Log located in the Welcome Desk area. This is important, so that staff may locate you in the event that a message needs to be relayed to you, or in the event of an evacuation. Supervision of Children Parents are responsible for their children at all times. All children 16 and under must be supervised by a parent or guardian and supervision must be within direct line of sight. Children under the age of 18 may not be left without a parent present at The Inn. If you need to leave The Inn and wish to leave your child in the care of another Inn resident, you and the temporary caregiver must discuss the arrangement with the Manager on Duty (MOD). Activity Supervision During structured or unstructured activities, you are responsible for your child. If another adult will be supervising your child during an activity, please see the MOD. Residents 16 and older may use the fitness room after signing a waiver, but younger children must be accompanied by a guardian. Security Cameras The Inn has closed circuit security cameras installed both inside the building and around the outside perimeter. These cameras are to increase the safety and security for you and our facility. They are not located in any spaces that are considered private. Although they record around the clock, the cameras are not continuously monitored. Visitors of Residents All visitors not residing at The Inn must sign in at the Visitor Log in the Welcome Desk area and present photo identification for security purposes. Guests must let the Welcome Desk volunteers know when they arrive and when they leave. Guests with cold or flu symptoms or exposure to chickenpox, shingles, or measles will be asked to come back at another time. Quiet Hours Please be considerate of other guests by keeping noise at a very low level from 9:00 p.m. to 8:00 a.m. Keys You will receive one or more key cards for entrance to your room. You will also have a mailbox and a pantry key located on a ring in your room. To prevent loss of keys, please keep these keys on the designated hook in your room when you are not using them. If you require a key to the medical refrigerator, please see the Welcome Desk. Illegal Drugs/Alcohol/Smoking Illegal drugs and alcohol are prohibited at all times in or around The Inn. Smoking is permitted only on the A/B patio. Firearms and Weapons Firearms or weapons of any kind are prohibited in or around The Inn. Evacuation If you must evacuate The Inn, please calmly proceed to the nearest evacuation door and gather at the far end of the parking lot in front of The Inn. In the event of a known fire, pull the fire alarm and exit immediately, notifying others of the fire as you evacuate. Please cooperate with Inn staff if an evacuation becomes necessary by immediately exiting the building. Housekeeping/Room Checks Families are responsible for keeping their rooms, including the bathroom, clean at all times. There are vacuum cleaners and cleaning kits available in the used linen room. Families are also responsible for cleaning dishes, pots and kitchen utensils immediately after use and placing all items properly in the dishwasher for thorough cleaning. Please keep food out of resident rooms and carpeted areas. Routine room and kitchen checks will be performed by Inn Housekeeping staff during our INNhousekeeping Service. NOTE: Housekeeping staff is not responsible for cleaning up after families residing at The Inn.
Waste Dispose of any biohazardous waste—waste coming from the human body—in MPW boxes in the used linen room. Diapers, latex gloves, and bandages also should be disposed of in the MPW boxes. Maintenance If your room requires maintenance (A/C or heat failure, toilet or shower problems, etc.), please report the problem to the Manager on Duty immediately. Please be aware that NIH maintenance or Inn staff may enter your room to perform the requested maintenance or to remedy problems reported before your arrival. Length of Stay The Children’s Inn at NIH is a temporary home for pediatric patients enrolled in research protocols and their families during trips to the NIH. Pediatric patients and their families will be provided with accommodations at The Inn for up to 120 consecutive days based on medical need. Exceptions to this policy are considered by a committee in extraordinary medical circumstances. |
