Year in Review 2008-2009    

  

   

Financial statements available upon request. To access our most recent 990, click here. With the generous support of our donors, we were able to complete the following accomplishments throughout the past year to better serve our families.

FACILITIES AND RESIDENT SERVICES

Resident Services/Family Programming-

  • Evaluated The Inn’s programs, in partnership with Samueli Institute, to ensure an optimal healing environment
  • Developed and implemented a Bereavement Program
  • Expanded Go Green Program, including:
    • Continuing to provide information in resident newsletter
    • Secured donation of reusable grocery bags for families
    • Installed touch-screen solar learning educational kiosk
  • Initiated grocery store gift card program to respond to families’ increased financial needs
  • Implemented programming, with the completion of our Reflection Space, to focus on spiritual wellness, including access to:
    • Bilingual relaxation sessions
    • Interfaith religious services
    • Spiritual resources
  • Opened multi-media Learning Center to provide educational opportunities for residents, including: a Hatch Imagination Station, Smart Board, implementation of education program – EducateINN, and Hopecam partnership
  • Increased number of family programs to 661 – a 19-percent increase and increased number of residents attending programs to 5224 – a 23-percent increase
  • Welcomed therapeutic dog, Vi Mars, to The Inn family
  • Implemented comprehensive music program, including:
    • Open music studio
    • Additions to our instrument collection
    • Integration of music into many therapeutic programs
  • Expanded international and bilingual programs, including:
    • Monthly international family social nights
    • Bilingual yoga classes
    • Monthly bilingual family support meetings
Facilities-
  • Completed renovations of Game Room and Reflection Space
  • Expanded the therapeutic garden
  • Purchased new mini-van to meet the increased transportation needs of families
  • Improved safety of Inn parking lot
  • Coordinated NIH installation of state-of-the-art fire alarm system
  • Completed landscaping around Sport Court
  • Collaborated with NIH to complete “Go Green” building upgrades, including installation of energy producing photovoltaic cells on the roof
 
WOODMONT
  • Purchased transitional home for residents who exceed The Inn’s 120-day stay policy yet still need treatment at the NIH
  • Created eligibility criteria for residents
  • Established staffing and development plans and public relations initiatives
  • Conducted a series of corporate tours and held a special event at the house for prospective donors and key constituencies

VOLUNTEER AND COMMUNITY OUTREACH
  • Conducted large-scale volunteer appreciation event
  • Conducted first phase of a volunteer opinion survey
  • Trained and recruited 31 new volunteers
  • Developed and implemented a food inventory system
  • Produced a fashion show, including volunteers, staff, staff family members and residents showcasing a $10,000 clothing donation
  • Developed in-kind donor recognition photo display
  • Hosted two-day Sprint Racing event to provide entertainment for our families and thank members of the community
  • Developed monthly Thoughtful Treasures community workshops to increase community involvement and awareness
  • Formed Community Outreach Team to serve as Inn ambassadors
INFORMATION TECNOLOGY
  • Provided closed captioning and hosting for The Inn’s new promotional video
  • Upgraded Game Room with new displays and wide-screen TV with surround sound
  • Created wireless access points throughout the building and outside public areas, including each resident room
  • Initiated new contract with Verizon for FIOS throughout The Inn
  • Installed Skype Video Conferencing and trained families on use to facilitate communication with loved ones in home states and countries
DEVELOPMENT AND PUBLIC RELATIONS
  • Increased use of social networking to support fundraising
  • Re-established The Inn as an active member of the Combined Federal Campaign
  • Created the framework to receive a major corporate endowment pledge
  • Formed a work group to sustain and grow AFCEA’s efforts tied to supporting the mission of The Inn
  • Held major fundraisers and special events such as: AFCEA, Second Annual Children’s Inn Golf INNvitational, HIMSS, Ribbon Cutting of Sport Court, and Sports Ambassador Event
  • Completed new Inn video
HUMAN RESOURCES
  • Developed Board Orientation Program
  • Created and implemented operational Crisis Action Training
  • Developed and implemented a Wellness Program for Inn staff
FINANCE
  • Linked accounting system to donation data management system to allow seamless integration of data
  • Worked with FileMaker developers (Booz Allen) to allow the new reservation system to produce accurate statistical reports