Strategic Plan

In 2018, The Children’s Inn at NIH launched our first ever strategic plan. To date, we have made considerable progress in accelerating our impact on medical discovery and care through our three strategic goals.
Strategic Plan Goals
The Inn will accelerate our impact on medical discovery and care by achieving these #INN2025 strategic plan goals:

A state-of-the-art “smart” living environment
Develop a facility plan to ensure families have the best in comfort, safety and security during their stay.
Modernize family rooms and common spaces, incorporating best practices in hospitality design and integrating new technologies into every aspect of our living environment – from infection control to communication with families.
Implement a comprehensive facility maintenance management system to optimize use of rooms and maximize the number of families we accommodate each year.

Strong support programs that better integrate discovery and care
Identify our families’ unique challenges of participating in clinical trials and help reduce those burdens.
Develop innovative family support programs and activities that enhance the family experience.
Strengthen communication among The Inn, NIH clinicians, and other key stakeholders to anticipate and respond to families’ changing needs.

